Content Research and Communications Officer

Job Description

  • Content - Client liaison: Manage the relationship between users and the content department
    • Conduct daily school visits
    • Serve as point-of-contact for content-related concerns and feedback from schools
    • Serve as the representative from content team to schools
  • Research & Development
    • For Content
      • Provide insights on users' behavior and needs
      • Come up with recommendations and proposals for
        • Content improvement / New contents
        • Process improvement
        • Edtech implementation / User success program
    • For other projects from the company that requires collecting information from schools
      • Contribute to research design
      • Support or be in charge of information collection
      • Support analysis & recommendation
  • Others: carry out tasks or related projects assigned by the Content manager from time to time


Must have:
  • Extensive knowledge and background in teaching and/or educational administration.
    • At least a Bachelor’s Degree (B.S./B.A.) in Instructional Design, Educational Technology, or related fields from top universities/institutions.
    • Teaching experience
    • Educational Administration experience
    • Strong research, communication, and interpersonal skills
    • Willing to visit schools daily
Good to have:
  • Project management and project planning skills
  • Ability to lead (people, projects, initiatives)
  • Ability to collaborate and work across different departments/ functions
Nice to have:
  • Experience working in the online learning industry in a similar position, with a proven track record of
    • Exceeding expectation
    • Spearheading improvement/innovation.

Why apply to us

  • Highly competitive salary
  • HMO upon regularization with additional 1 dependent (fully covered by the Company)
  • Monthly performance bonus
  • 10 VL and 10 SL (unused SL is convertible to cash annually)
  • Company issued item (laptop)
  • Promotion opportunities
  • Opportunity to meet and train abroad
  • Government-mandated benefit

Work Arrangement

  • Full time; flexitime
  • Fieldwork
  • Homebased
  • Attends meetings in the office as required
  • Communication and file sharing through email, chat, SMS, and calls
  1. Quipper Career Manila
  2. Open Positions
  3. Content Research and Communications Officer

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