REQUIREMENTS

Support Officer (Cagayan De Oro)

Job description

  • Responsible for building strong relationships with clients
  • Responsible for driving customer satisfaction to partner schools.
  • Trains end-users on the usage of Quipper’s eLearning platform  
  • Conducting classroom observation, help desk, and technical assistance to our partner schools.
  • Supports clients’ needs through problem & complaint resolution
  • Supports sales officers during sales presentations through product presentations
  • Up-sells Quipper services to existing clients.

Requirements

  • At least a year of experience with a solid people management background 
  • Teaching background in regular classroom set-up is an advantage but not required 
  • Experience in the education / eLearning industry working in the same capacity is an advantage
  • Candidate must understand basic Profit & Loss
  • Must be self-driven, can work independently and as a team
  • Ability to adapt to a fast-paced environment and willing to perform various tasks
  • Excellent presentation, organizational, negotiation, and verbal and written communication skills
  • Strong computer skills, proficient in Google suite, and has the ability to learn new technology
  • Strong interpersonal, intrapersonal, and analytical skills

Educational background

Candidate must possess a Bachelor's degree in Education, IT, Business Management, Marketing, or any related field. Postgraduate is an advantaged but not required.

Why apply to us?

  • HMO upon regularization with an additional 1 dependent (fully covered by the Company)
  • Accidental Insurance
  • Monthly performance bonus
  • 10 VL and 10 SL (unused SL is convertible to cash annually)
  • Company issued item 
  • Promotion opportunities
  • Opportunity to meet and train abroad
  • Government-mandated benefits
  • Opportunity to be in a sales position

Work arrangement

  • Remote work/WFH set-up
  • Work during a weekend or Philippine holidays if required
  • Field-work if required
  • Preferably with driver's license and have own means of transportation but not required.
  • Willing to work in Cagayan De Oro
  1. Quipper Career Manila
  2. Open Positions
  3. Support Officer (Cagayan De Oro)

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