REQUIREMENTS

Support Officer (Mactan)

Job description

  • Responsible for building strong relationships with clients
  • Responsible for driving customer satisfaction to partner schools.
  • Trains end-users on the usage of Quipper’s eLearning platform  
  • Conducting classroom observation, help desk and technical assistance to our partner schools.
  • Supports clients’ needs through problem & complaint resolution
  • Supports sales officers during sales presentations through product presentations
  • Up-sells Quipper services to existing clients.

Requirements

  • At least a year of experience with a solid people management background 
  • Teaching background in regular classroom set-up is an advantage but not required 
  • Experience in the education / eLearning industry working in the same capacity is an advantage
  • Candidate must understand basic Profit & Loss
  • Must be self-driven, can work independently and as a team
  • Ability to adapt to a fast-paced environment and willing to perform various tasks
  • Excellent presentation, organizational, negotiation, and verbal and written communication skills
  • Strong computer skills, proficient in Google suite, and has the ability to learn new technology
  • Strong interpersonal, intrapersonal and analytical skills

Educational background

  • Candidate must possess a Bachelor's degree in Education, IT, Business Management, Marketing, or any related field.
  • Postgraduate is an advantage but not required

More about the team

  • We believe in creating a highly innovative, exciting and collaborative working environment that continuously fuels our double-digit growth YOY
  • You will collaborate with a diverse group of talent who have a broad range of experience leading in technology and e-commerce (e.g., International top MBA grads, ex-Bigtech. ex-FMCG, ex-Consulting firm)
  • Our team is highly passionate about our mission to “Bring the Best Education to Every Corner of the World,” and hope that you can bring your unique skills and talent to make this happen in the Philippines!

Benefits and Perks

  • Work from home / Remote work
  • Continuous coaching & training
  • Performance-based bonus
  • Career mobility - Chance to be regularized based on performance
  • Flexible, tech-savvy, international environment and working styles
  • And more! (Exciting workshops, sessions to get to know your fellows, etc., depending on the team)

Work arrangement

  • Remote work
  • Work during weekends or Philippine holidays if required
  • Field-work if required
  • Preferably with a driver's license and have own means of transportation but not required.
  • Willing to be assigned to Mactan

Are you interested and passionate to revolutionize education?
Apply now and be a Distributor of Wisdom.
Send your application from the button below.

  1. Quipper Career Manila
  2. Open Positions
  3. Support Officer (Mactan)